Final month, Kevin Armstrong, govt vice chairman and chief mission and values officer, and Erin Lewis, senior vice chairman, common counsel, introduced the 2021 President’s Values Management Award (PVLA) winners. The shocked recipients have been spontaneously honored by Armstrong, Lewis, and different leaders and crew members.
PVLAs acknowledge crew members who show extraordinary dedication to the IU Well being imaginative and prescient, values and promise, each at work and of their neighborhood. There are 5 award classes: medical, nursing, skilled, help and crew.
Mohammad Al-Haddad, MD
Interim Division Director & Medical Director of GI and Hepatology
IU Well being College Hospital, IU Well being Physicians
Medical recipient
Al-Haddad had a ardour for drugs since childhood and adopted two uncles into the medical occupation. Now he is constructing his legacy whereas main gastroenterology and hepatology at IU Well being College Hospital, the place he’s the medical director of IU Well being Vacation spot Providers whereas additionally serving as a professor at IU Faculty of Medication.
Whereas attending a convention in Dubai, he met a global affected person who was in determined want of a liver affected person. Al-Haddad was in a position to orchestrate a possibility for the affected person to journey to the U.S. and obtain care at IU Well being. Throughout this time, he was in fixed contact with the affected person, his care crew and the affected person’s household to make sure they have been comfy and properly cared for.
Al-Haddad leads the way in which to positively impression the well-being of others locally, and that instance spreads by means of to his crew. He helped create the Vacation spot Providers and Revolutionary Endoscopy program, which many sufferers have benefited from. Al-Haddad continues to develop this system, increasing the attain and impression of IU Well being on sufferers across the globe.
Michelle Kidd, MS, RN, ACNS-BC, CCRN-Ok
Medical Nurse Specialist, Essential Care
Ball Memorial Hospital, East Central Area
Nursing recipient
Kidd is a medical nurse specialist for essential care in two Intensive Care models at IU Well being Ball Memorial Hospital. She additionally serves on a number of hospital-wide and system-wide groups and volunteers with {many professional} nursing associations.
Kidd achieved Silver Lean Certification in 2019 and is a driver of evidence-based course of enchancment methodologies. She led a number of coverage modifications at a system degree which have made processes and protocols higher for the end-users, bedside nurses and sufferers. With the medical nursing employees, supervisor and nursing skilled improvement triad, affected person hurt charges have declined to their lowest degree and have been sustainable by means of the COVID-19 pandemic.
Kidd is actively concerned in influencing change and enchancment inside IU Well being, Indiana and nationally. She thinks strategically, seeing a imaginative and prescient for the longer term whereas outlining the steps to realize it. Her forward-thinking insights regularly lead IU Well being’s essential care groups to greatness.
Ann Hannan
Director, Riley Cheer Guild & Supervisor of Music Remedy
Riley Hospital for Kids, Tutorial Well being Middle
Skilled Employees recipient
Over 20 years in the past, Hannan began her profession as the one music therapist at Riley Hospital for Kids. Since then, she has written ebook chapters, offered nationally and internationally, accomplished an ethics fellowship, and is now pursuing her MBA whereas nonetheless serving as director of the Riley Cheer Guild. Hannan can be an affiliate school member of the Charles Warren Fairbanks Middle for Medical Ethics, the place she helps learners navigate moral dilemmas in affected person care.
Hannan is enthusiastic about serving to folks, which drives her pursuit of excellence. She leads with mutual respect and belief. Hannan initiated the “optimization mission,” which allowed the music remedy crew to develop a theory-based follow mannequin. This mission helped her crew create a conceptual framework for understanding the affected person’s wants, preferences and heritage. Throughout the COVID-19 pandemic, Hannan and her crew labored collectively to develop new methods of assembly affected person wants nearly and in individual whereas securing funding to supply instrument kits to sufferers and their households. Moreover, they provided stay music and digital sources for mindfulness and leisure to frontline crew members.
Hannan has a novel capacity to make sufferers and crew members really feel liked and seen. She embodies and lives out the IU Well being values in her work and management. Underneath her steerage, the music remedy crew has change into a pacesetter within the subject and lots of different applications look to them as a mannequin.
Heather Fidler
Mission Coordinator, An infection Prevention
Help Employees recipient
Fidler is a mission coordinator on the An infection Prevention crew who rose to the problem of organizing massive IU Well being-led vaccine clinics. She ensures that clinic employees are properly cared for and that system processes run easily so that each affected person receives one of the best care.
From December 2020 by means of Could 2021, Fidler led the setup and every day administration of the COVID-19 Vaccine Clinic on the Neuroscience Middle whereas balancing all of her tasks as mission coordinator for the An infection Prevention division. On account of her excellent work, she was recruited to enlist IU Well being employees to help the vaccine clinic on the Indianapolis Motor Speedway. She created a system that allowed volunteers to self-schedule with clear tips and expectations. Fidler had many lengthy days, and the stakes have been excessive, however her considerate and compassionate management made a monumental job look straightforward. Moreover, she streamlined the FIT testing course of for the grownup tutorial well being middle (AAHC), executing a staffing mannequin that all the IU Well being system would undertake.
Fidler’s efforts contributed to 211,000 Hoosiers getting vaccinated in opposition to COVID-19 and greater than 1,000 crew members being FIT examined in underneath six weeks, which is one of the best efficiency ever achieved in FIT testing on the AAHC.
IU Well being Ball Coronary heart & Lung Middle
East Central Area
Workforce recipient
The IU Well being Ball Coronary heart & Lung Middle crew operates and succeeds by growing entry to care and lowering readmissions of sufferers with continual illness and complicated care points, and offering training to them and their households.
This crew follows a mannequin of care that places the affected person and household within the middle of a proficient group of healthcare people. The crew meets the affected person wherever they’re (inpatient or outpatient). Every crew member is a high performer who goes above and past to make sure that sufferers perceive their illness course of, drugs and prescribed vitamin. Moreover, crew members regularly work together with sufferers about their participation in cardiopulmonary rehabilitation. They current this data in a compassionate means that motivates sufferers to enhance their high quality of life. Throughout the COVID-19 pandemic, they shifted the Coronary heart Failure Faculty (designed to teach sufferers and their households) from didactic courses to a digital expertise. This included making podcasts to assist coronary heart failure sufferers entry important data.
This crew’s most important impression is the attainment of remarkable outcomes that exceed nationwide metrics. The IU Well being Ball Coronary heart & Lung Middle executes a novel mannequin that mixes all care modalities to supply the perfect care to among the most susceptible sufferers with respect, kindness and empathy.
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